Proudly Canadian & Servicing Our Local Communities

Urban Impact is committed to outstanding customer service & safety!

For 35 years, Urban Impact has been a leader in waste management strategies and solutions. From single pick-up to enterprise-wide recycling, shredding and waste collection, we have a solution for you!

Work safely, always! This is our first, of thirteen, company cultural values. We are proud winners of the 2024 Innovation Award at Safety Pinnacle Awards.

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CUSTOMER PORTAL

Customer Portal is the place where Urban Impact customers can pay their bill and manage their Urban Impact account. The customer portal features:

  • Auto-pay your invoice: Enroll in autopay.
  • Paperless invoicing: Enroll in paperless email billing.
  • Online payments: Pay invoices easily online with a safe and secure online payment service.
  • Service scheduling and calendar:View and confirm your collection days.
  • Add or change services: Add or request a change of service schedule online.
  • Account updates: Notify us of an address or contact change.

LOg In today!

Let’s work together

JOIN THE URBAN IMPACT TEAM

We are looking for great people to join the Urban Impact team!

Urban Impact is a growing company. We are looking for solution-oriented people with a common goal to help our customers and the environment. Check out our current openings.

A growth-oriented company, we share a common goal to amaze our customers.

We’re passionate about creating innovative recycling solutions.

JOIN THE TEAM NOW!

What's new at Urban Impact

Our latest blog posts

Southlands Riding Club Joins Project Re‑Bounce
Southlands Riding Club has long been a unique and vibrant home for equestrian sport and recreation in Vancouver.
Earth Day 2026: Practical Ways Your Business Can Take Action
Every year on April 22, Earth Day unites more than 1 billion people across 193+ countries in a shared commitment to environmental protection. First launched in 1970, it has grown into a global movement powered by education, community action, and everyday choices that reduce our impact on the planet. Learn more about the history of Earth Day.
Man covering his ears
If you’ve ever heard a recycling truck reversing, you know the unmistakable beep‑beep‑beep. While the sound can be disruptive, especially in residential neighborhoods, it plays a critical role in keeping people safe. In British Columbia, backup alarms aren’t just recommended—they’re required by law.The Legal Requirement Behind Backup AlarmsWorkSafeBC Regulation 16.8 outlines when mobile equipment must have an audio warning device: