1) What does a criminal need to make a copy of your card and access your account?

a) The card -- my Personal Identification Number (PIN) is on the stripe
b) My PIN -- they can use a blank card
c) The card and my PIN together

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2) A customer's PIN is located on the magnetic strip on their card

a) True
b) False

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3) How often should you cover the key pad when you enter your PIN?

a) always
b) sometimes
c) never

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4) What is Phishing?

a) Looking over someone's shoulder at an ABM to learn their PIN
b) A scam done over the phone or via email to obtain personal and financial information
c) Rifling through the garbage to look for discarded receipts and statements

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5) A salesperson asks you for your PIN, saying their new keypad doesn't stretch that far and they have to enter it themselves. You:

a) Give them your PIN and debit card
b) Decline to give them your PIN but continue your transaction and move around the counter to enter your PIN yourself
c) Leave and contact your financial institution

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6) How often should you check your banking and credit card statements for discrepancies?

a) Always
b) Often
c) Never

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7) You do your banking online, so when you receive your statement in the mail you should:

a) Throw it away without opening it
b) Read it and put it in the recycling
c) Read it and shred it

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8) How secure should you be with your debit and credit cards?

a) Fairly secure - don't loan them to strangers but it's OK if family and friends borrow them
b) Don't sweat it. If someone steals them you will be reimbursed
c) Treat them like cash and know where they are at all times

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9) You go to pay for lunch and your credit card is gone. What should you do?

a) Call your credit card company immediately to report it lost
b) Dine and dash
c) Drop by your bank branch a few days later to report it missing

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10) What should you do if you receive an email from your financial institution asking for your banking information?

a) Enter the information
b) Delete it because your financial institution would never ask for your banking information via email
c) Contact the email sender to find out more

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11) What should you do with expired identification and credit cards?

a) Throw them away
b) Save them because you like the way you look in the photo
c) Shred them

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12. You sell something online to a stranger who sends you a cheque for too much and asks you to wire the difference. You should:

a) do as they ask because you trust the selling site
b) do as they ask because if the cheque's no good your bank will reimburse you
c) cancel the transaction and rip up the cheque

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